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Assessing Performance

 Highest Quality


FLB aspires to the highest level of Client Satisfaction.
A critical component in the achievement of this goal is
"Client Performance Assessment".

"People do what you INSPECT, not what you EXPECT"

So FLB have implemented
an online quality performance feedback system
that requires clients to provide FLB with continuous quality feedback.
From this input a "client satisfaction index" is maintained by FLB and published as a consolidated assessment of all our clients.

This online feed-back system provides a "pro-active" review process of all FLB sourced personnel.
Click here to give us your feed-back now.

In the advent of any poor performance assessment, then FLB Australia provides their clients with FREE after-hours employee counselling and monitoring.