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FLB aspires to the highest level of Client Satisfaction.
A critical component in the achievement of this goal
is
"Client Performance Assessment".
"People do what you
INSPECT, not what you EXPECT"
So FLB have implemented
an online quality performance feedback system
that requires clients to provide FLB with continuous
quality feedback.
From this input a "client satisfaction index"
is maintained by FLB and published as a consolidated
assessment of all our clients.
This online feed-back system provides
a "pro-active" review process of all FLB sourced
personnel.
Click here to give us your feed-back now.
In the advent of any poor
performance assessment, then FLB Australia provides
their clients with FREE after-hours employee counselling
and monitoring.
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